Privacy Policy
Your privacy matters to us. Learn how halarionvest protects and manages your personal information with transparency and care.
Effective Date: January 15, 2025
This Privacy Policy was last updated on January 15, 2025, and applies to all users of halarionvest's financial services platform.
1. Information We Collect
Personal Information
We collect information that you provide directly to us when using our financial services platform. This includes information you submit when creating an account, using our services, or contacting our support team.
- Contact details including name, email address, phone number, and mailing address
- Financial information necessary for account verification and service provision
- Identity verification documents as required by Malaysian financial regulations
- Transaction history and account activity within our platform
- Communication preferences and customer service interactions
- Professional information relevant to your financial profile
Technical Information
Our systems automatically collect certain technical information to improve service delivery and security. This data helps us understand how you interact with our platform and identify potential security concerns.
- IP addresses, browser types, and device information
- Session data and access timestamps
- Navigation patterns and feature usage analytics
- Security logs and authentication attempts
- Performance metrics and error reports
Important: We never collect more information than necessary to provide our services effectively. All data collection practices comply with Malaysian Personal Data Protection Act requirements and international privacy standards.
2. How We Use Your Information
halarionvest uses your personal information to deliver comprehensive financial services while maintaining the highest security standards. Our data processing activities are designed to support your financial goals and ensure regulatory compliance.
Service Delivery
- Processing transactions and maintaining accurate account records
- Providing personalized financial insights and recommendations
- Facilitating secure access to your account and platform features
- Generating statements, reports, and account summaries
- Delivering customer support and resolving service issues
Security and Compliance
We process your data to meet our legal obligations and protect both your interests and our platform's integrity. This includes ongoing monitoring for suspicious activities and maintaining comprehensive audit trails.
- Verifying your identity and preventing unauthorized access
- Monitoring for fraudulent activities and security threats
- Complying with anti-money laundering and financial regulations
- Maintaining records for regulatory reporting requirements
- Conducting risk assessments and security audits
Communication and Updates
We use your contact information to keep you informed about important account activities, service changes, and relevant financial information that may affect your experience with our platform.
3. Information Sharing and Disclosure
halarionvest maintains strict controls over information sharing. We only share your personal data when necessary for service delivery, legal compliance, or with your explicit consent. Our approach prioritizes your privacy while meeting essential operational requirements.
Service Providers
We work with carefully selected third-party service providers who support our operations under strict contractual agreements. These partners are required to maintain the same privacy standards we uphold.
| Service Type | Purpose | Data Shared |
|---|---|---|
| Payment Processing | Transaction execution and verification | Transaction details, account identifiers |
| Identity Verification | Compliance and security validation | Identity documents, verification data |
| Cloud Infrastructure | Data storage and platform hosting | Encrypted user data, system logs |
| Analytics Services | Platform improvement and security | Anonymized usage patterns |
Legal Requirements
We may disclose your information when required by law, regulation, or legal process. This includes cooperation with regulatory authorities, law enforcement agencies, and compliance with court orders or government requests.
Transparency Commitment: We will notify you of any legal requests for your information unless prohibited by law. We also regularly review and challenge overly broad requests to protect your privacy rights.
4. Your Privacy Rights
You have comprehensive rights regarding your personal information. halarionvest is committed to making these rights easily accessible and ensuring you can exercise them without unnecessary barriers.
Access Right
Request a complete copy of all personal information we hold about you, including details about how it's being used and who it's shared with.
Correction Right
Update or correct any inaccurate personal information in your account. You can make many changes directly through your account settings.
Deletion Right
Request deletion of your personal information, subject to legal retention requirements and ongoing contractual obligations.
Portability Right
Receive your personal data in a structured, commonly used format that allows you to transfer it to another service provider.
Objection Right
Object to certain types of data processing, including direct marketing and automated decision-making that significantly affects you.
Restriction Right
Request that we limit how we use your personal information while disputes are resolved or corrections are being made.
How to Exercise Your Rights
To exercise any of these rights, contact our Privacy Team at info@halarionvest.sbs or submit a request through your account settings. We will respond to all requests within 30 days and provide clear explanations of any limitations or requirements.
For certain requests, we may need to verify your identity to protect your information from unauthorized access. We will always use the least intrusive method possible for this verification process.
5. Data Security and Protection
halarionvest employs multiple layers of security to protect your personal information. Our security framework combines industry-standard technical measures with comprehensive operational procedures to safeguard your data against unauthorized access, loss, or misuse.
Technical Safeguards
- End-to-end encryption for all data transmissions and storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Automated threat detection and response systems
- Secure data centers with physical access controls
- Regular security updates and patch management
Operational Security
Our team follows strict security protocols and receives regular training on privacy protection and data handling best practices. We maintain detailed access logs and implement role-based permissions to ensure only authorized personnel can access your information.
- Background checks for all employees with data access
- Regular privacy and security training programs
- Incident response procedures and breach notification protocols
- Vendor security assessments and ongoing monitoring
- Data retention policies and secure disposal procedures
Security Incident Response: If we experience a security incident that affects your personal information, we will notify you within 72 hours and provide detailed information about the incident, its impact, and our response measures.
6. Data Retention and Deletion
halarionvest maintains clear policies regarding how long we retain your personal information. Our retention periods are based on legal requirements, business needs, and your ongoing relationship with our platform.
Retention Periods
| Information Type | Retention Period | Legal Basis |
|---|---|---|
| Account Information | 7 years after account closure | Malaysian financial regulations |
| Transaction Records | 7 years from transaction date | Anti-money laundering requirements |
| Identity Verification | 5 years after verification | Know Your Customer regulations |
| Communication Records | 3 years from last contact | Customer service quality |
| Technical Logs | 12 months from creation | Security and system maintenance |
Secure Deletion Process
When retention periods expire or you request deletion of your information, we use secure deletion methods that make the data irretrievable. This process includes overwriting data storage locations and destroying physical media according to industry standards.
Some information may be retained in anonymized form for statistical analysis and service improvement purposes. This anonymized data cannot be linked back to you personally and does not include any identifying information.
7. International Data Transfers
halarionvest may transfer your personal information to countries outside of Malaysia for processing and storage. We ensure all international transfers meet strict privacy protection standards and provide adequate safeguards for your personal data.
Transfer Safeguards
- Standard Contractual Clauses approved by data protection authorities
- Adequacy decisions recognizing equivalent privacy protection
- Binding Corporate Rules for intra-group transfers
- Regular monitoring of international privacy law changes
- Additional technical and organizational measures as needed
We regularly review our international transfer practices and update our safeguards to reflect changes in privacy laws and regulations. If you have concerns about international transfers of your data, please contact our Privacy Team for more information.
8. Children's Privacy
halarionvest's financial services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.
Parents and guardians who discover that their child has provided personal information to halarionvest should contact our Privacy Team. We will promptly investigate and delete any such information in accordance with applicable privacy laws.
9. Cookies and Tracking Technologies
halarionvest uses cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our services and allow us to provide personalized features and security protections.
Types of Cookies We Use
- Essential cookies required for platform functionality and security
- Performance cookies that help us understand user behavior and improve our services
- Preference cookies that remember your settings and customizations
- Security cookies that protect against fraud and unauthorized access
You can control cookie settings through your browser, but please note that disabling certain cookies may limit your ability to use some platform features. We provide detailed cookie preferences in your account settings where you can manage your choices.
10. Updates to This Privacy Policy
halarionvest reviews and updates this Privacy Policy regularly to reflect changes in our services, legal requirements, or privacy practices. We believe in transparency and will notify you of any significant changes that affect how we handle your personal information.
Notification Process
- Email notifications for material changes affecting your rights
- Platform notifications when you next log in to your account
- Updated effective date clearly displayed on this page
- Archive of previous policy versions available upon request
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions and Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, we're here to help. Our Privacy Team is available to address your concerns and assist with privacy-related requests.
Email: info@halarionvest.sbs
Phone: +60379675356
Address: Lot 11450, Jalan Bukit Merbah 3, Kampung Bukit Merbah, 70400 Seremban, Negeri Sembilan, Malaysia
We typically respond to privacy inquiries within 5 business days and will work with you to resolve any concerns about your personal information.